Privacy Policy: WhatsApp Ordering and Delivery Service

Last updated: October 19, 2024

Welcome to the Memoricious Cafe and Restaurant Privacy Policy. This Privacy Policy describes how Memoricious Cafe and Restaurant ("we", "our", or "us") collects, uses, and shares your personal information when you use our WhatsApp-based ordering and delivery service.

1. Information We Collect

1.1. Personal Information: We collect information that you provide directly to us through WhatsApp, including:

• Name
• Contact information (phone number)
• Delivery address
• Order details

1.2. Communication Data: We retain the content of your WhatsApp messages related to orders and delivery.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our menu and service offerings
• Resolve any issues or disputes related to orders
• Comply with legal obligations

3. Sharing of Information

3.1. With Delivery Personnel: We share necessary order details (name, address, order items) with our delivery personnel to facilitate the delivery process.

3.2. With Service Providers: We may share your information with third-party service providers who assist us in our operations, such as payment processing or delivery services.

3.3. For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

4. WhatsApp's Role

4.1. Our service utilizes WhatsApp as a communication platform. Your use of WhatsApp is also subject to WhatsApp's own Terms of Service and Privacy Policy.

4.2. We do not control and are not responsible for WhatsApp's data practices. We recommend reviewing WhatsApp's privacy policy to understand how they handle your data.

5. Data Security

We implement appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under Pakistani data protection laws, you have the right to:

• Request access to your personal information
• Request correction of any inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Memoricious Cafe and Restaurant
Hostel City, Street No:5, Chatta Bakhtawar, Islamabad, Pakistan
Islamabad, Capital
Pakistan
Email: support@MemoriciousOfficial.com
Phone: +923295070039

By using our WhatsApp-based ordering and delivery service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.